{"id":10481,"date":"2021-03-04T15:02:55","date_gmt":"2021-03-04T18:02:55","guid":{"rendered":"https:\/\/intranet.gruposerval.com.br\/?page_id=10481"},"modified":"2026-04-08T15:06:04","modified_gmt":"2026-04-08T18:06:04","slug":"politicas-e-procedimentos-2","status":"publish","type":"page","link":"https:\/\/intranet.gruposerval.com.br\/?page_id=10481","title":{"rendered":"Canal de \u00c9tica"},"content":{"rendered":"<section class=\"l-section wpb_row height_custom color_primary with_img with_overlay\"><div class=\"l-section-img\" style=\"background-image: url(https:\/\/intranet.gruposerval.com.br\/wp-content\/uploads\/2024\/05\/fundo_Canal-Etica.jpg);background-repeat: no-repeat;\" data-img-width=\"1920\" data-img-height=\"1080\"><\/div><div class=\"l-section-overlay\" style=\"background: rgba(0,0,0,0.5)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div>[vc_custom_heading text=&#8221;<b>CANAL DE \u00c9TICA<b>&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_8b3d6790 height_small color_alternate has_text_color\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center animate_afl\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/intranet.gruposerval.com.br\/wp-content\/uploads\/2024\/05\/pessoa_politicas-removebg-preview-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/intranet.gruposerval.com.br\/wp-content\/uploads\/2024\/05\/pessoa_politicas-removebg-preview-300x300.png 300w, https:\/\/intranet.gruposerval.com.br\/wp-content\/uploads\/2024\/05\/pessoa_politicas-removebg-preview-150x150.png 150w, https:\/\/intranet.gruposerval.com.br\/wp-content\/uploads\/2024\/05\/pessoa_politicas-removebg-preview.png 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-9 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\" ><div class=\"wpb_wrapper\"><p>O <strong>Grupo Serval<\/strong> disponibiliza o <strong>Canal de \u00c9tica<\/strong> para que colaboradores, clientes e fornecedores relatem situa\u00e7\u00f5es que possam representar potenciais conflitos de interesse ou condutas que considerem inadequadas aos princ\u00edpios estabelecidos no C\u00f3digo de Conduta \u00c9tica do Grupo Serval. Nosso C\u00f3digo de Conduta \u00c9tica est\u00e1 dispon\u00edvel logo abaixo.<\/b><\/b><\/p>\n<p>Este canal reafirma o compromisso do nosso grupo com a transpar\u00eancia e as boas pr\u00e1ticas de governan\u00e7a. Para realizar uma comunica\u00e7\u00e3o, voc\u00ea pode optar por se identificar ou permanecer an\u00f4nimo. Basta clicar em &#8220;<strong>ABRIR DEN\u00daNCIA DE INCIDENTE<\/strong>&#8221; e preencher o formul\u00e1rio correspondente.<\/p>\n<p>Garantimos o anonimato \u00e0queles que desejarem preserv\u00e1-lo. Ressaltamos que toda den\u00fancia registrada ser\u00e1 tratada com o m\u00e1ximo sigilo, seriedade e cautela. Quanto mais detalhada for a den\u00fancia, maior ser\u00e1 a probabilidade de comprova\u00e7\u00e3o do ocorrido. H\u00e1 um espa\u00e7o espec\u00edfico para anexar documentos, evid\u00eancias e ind\u00edcios, um recurso essencial para auxiliar na apura\u00e7\u00e3o dos fatos.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"6.2.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-4 wpb_column vc_column_container has-link\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\" ><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><strong>ABRIR DEN\u00daNCIA DE INCIDENTE<\/strong><\/p>\n<\/div><\/div><div class=\"w-image style_shadow-1 align_center\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/intranet.gruposerval.com.br\/wp-content\/uploads\/2024\/05\/1.svg\" class=\"attachment-us_600_400_crop size-us_600_400_crop\" alt=\"\" \/><\/div><\/div><\/div><a class=\"vc_column-link smooth-scroll\" href=\"https:\/\/intranet.gruposerval.com.br\/tela\/public\/form.php?form_id=1dkn\" target=\"_blank\" rel=\"noopener\"><\/a><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_large\"><\/div><div class=\"wpb_text_column\" ><div class=\"wpb_wrapper\"><form id=\"frmProtocolo\" action=\"https:\/\/intranet.gruposerval.com.br\/tela\/public\/consulta-protocolo.php\" method=\"post\" name=\"frmProtocolo\" target=\"_blank\">\n<div class=\"input-group input-group-sm\"><label for=\"protocolo\"><b>Consultar protocolo:<\/b><\/label><br \/>\n<input id=\"protocolo\" class=\"form-control\" maxlength=\"55\" name=\"protocolo\" type=\"text\" value=\"\" \/><\/div>\n<p><button class=\"btn btn-sm btn-primary\" style=\"width: 100%;\" type=\"submit\">Pesquisar<\/button><\/p>\n<\/form>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container has-link\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\" ><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><strong>VISUALIZAR C\u00d3DIGO DE CONDUTA<\/strong><\/p>\n<\/div><\/div><div class=\"w-image style_shadow-1 align_center\"><div class=\"w-image-h\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/intranet.gruposerval.com.br\/wp-content\/uploads\/2024\/05\/2.svg\" class=\"attachment-us_600_400_crop size-us_600_400_crop\" alt=\"\" \/><\/div><\/div><\/div><a class=\"vc_column-link smooth-scroll\" href=\"https:\/\/intranet.gruposerval.com.br\/wp-content\/uploads\/Politica-de-Conduta-Etica.pdf\" target=\"_blank\" rel=\"noopener\"><\/a><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_custom\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"CANAL DE \u00c9TICA\" font_container=\"tag:h2|text_align:center\" use_theme_fonts=\"yes\"]O Grupo Serval disponibiliza o Canal de \u00c9tica para que colaboradores, clientes e fornecedores relatem situa\u00e7\u00f5es que possam representar potenciais conflitos de interesse ou condutas que considerem inadequadas aos princ\u00edpios estabelecidos no C\u00f3digo de Conduta \u00c9tica do Grupo Serval. Nosso C\u00f3digo de Conduta \u00c9tica est\u00e1 dispon\u00edvel logo abaixo. Este canal...","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10481","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/intranet.gruposerval.com.br\/index.php?rest_route=\/wp\/v2\/pages\/10481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/intranet.gruposerval.com.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/intranet.gruposerval.com.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/intranet.gruposerval.com.br\/index.php?rest_route=\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/intranet.gruposerval.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10481"}],"version-history":[{"count":103,"href":"https:\/\/intranet.gruposerval.com.br\/index.php?rest_route=\/wp\/v2\/pages\/10481\/revisions"}],"predecessor-version":[{"id":10954,"href":"https:\/\/intranet.gruposerval.com.br\/index.php?rest_route=\/wp\/v2\/pages\/10481\/revisions\/10954"}],"wp:attachment":[{"href":"https:\/\/intranet.gruposerval.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}